LogRocket incident

Sporadic performance and stability issues

Minor Resolved View vendor source →

LogRocket experienced a minor incident on November 14, 2022 affecting Dashboard and Issues and 1 more component, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 03:20 PM UTC
Resolved
Nov 15, 2022, 09:47 PM UTC
Duration
1d 6h
Detected by Pingoru
Nov 14, 2022, 03:20 PM UTC

Affected components

DashboardIssuesMetrics

Update timeline

  1. identified Nov 14, 2022, 03:20 PM UTC

    We're experiencing constrained compute availability from our hosting provider. This may affect performance and stability of the user-facing dashboards as our infrastructure prioritizes data collection and integrity. Our team is working to increase capacity.

  2. monitoring Nov 15, 2022, 03:28 AM UTC

    The largest piece of a remediation has been rolled out by our provider. We expect further updates to take time, but believe the most disruptive issue has been resolved.

  3. resolved Nov 15, 2022, 09:47 PM UTC

    We believe the provider issues have been resolved and will be working with them to ensure this does not happen again.