LogRocket incident

Secondary search indexing delays

Minor Resolved View vendor source →

LogRocket experienced a minor incident on May 25, 2023 affecting Dashboard and Issues and 1 more component, lasting 9h 17m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2023, 04:25 PM UTC
Resolved
May 26, 2023, 01:42 AM UTC
Duration
9h 17m
Detected by Pingoru
May 25, 2023, 04:25 PM UTC

Affected components

DashboardIssuesAlerts

Update timeline

  1. investigating May 25, 2023, 04:25 PM UTC

    We are investigating an issue with secondary search indexing. Data collection and session replay are not impacted.

  2. identified May 25, 2023, 05:07 PM UTC

    We have identified a cause and are working towards a resolution.

  3. monitoring May 25, 2023, 11:42 PM UTC

    We have resolved the issue and anticipate the backlog of events to take 1 to to 2 hours to complete.

  4. resolved May 26, 2023, 01:42 AM UTC

    The backlog has been completely processed and all systems are now up to date.