LogRocket incident

Ingestion Instability

Major Resolved View vendor source →

LogRocket experienced a major incident on June 21, 2024 affecting Session Collection, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2024, 03:00 PM UTC
Resolved
Jun 21, 2024, 06:22 PM UTC
Duration
3h 22m
Detected by Pingoru
Jun 21, 2024, 03:00 PM UTC

Affected components

Session Collection

Update timeline

  1. investigating Jun 21, 2024, 03:00 PM UTC

    We are investigating instability in our ingestion endpoints.

  2. monitoring Jun 21, 2024, 03:57 PM UTC

    Ingestion has stabilized, we are continuing to monitor the recovery.

  3. monitoring Jun 21, 2024, 05:21 PM UTC

    We are continuing to work down a backlog of ingestion from the initial outage, but have otherwise recovered from the outage.

  4. resolved Jun 21, 2024, 06:22 PM UTC

    The backlog has fully recovered.