LogRocket incident

Ingestion delays

Minor Resolved View vendor source →

LogRocket experienced a minor incident on February 4, 2025 affecting Session Collection and Alerts, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 06:29 PM UTC
Resolved
Feb 04, 2025, 09:14 PM UTC
Duration
2h 45m
Detected by Pingoru
Feb 04, 2025, 06:29 PM UTC

Affected components

Session CollectionAlerts

Update timeline

  1. investigating Feb 04, 2025, 06:29 PM UTC

    We are investigating issues causing ingestion delays and performance issues loading the dashboard and metrics.

  2. investigating Feb 04, 2025, 07:11 PM UTC

    Dashboard performance should be improved. We are continuing to work with a vendor on identifying the root cause of our ingestion delays.

  3. monitoring Feb 04, 2025, 08:38 PM UTC

    We have identified a potential cause and observing significant improvements to ingestion delays. We are continuing to monitor.

  4. resolved Feb 04, 2025, 09:14 PM UTC

    This incident has been resolved.