LogRocket incident

Platform wide issues

Minor Resolved View vendor source →

LogRocket experienced a minor incident on June 12, 2025 affecting Session Collection and Slack Integration and 1 more component, lasting 7h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:15 PM UTC
Resolved
Jun 13, 2025, 01:18 AM UTC
Duration
7h 3m
Detected by Pingoru
Jun 12, 2025, 06:15 PM UTC

Affected components

Session CollectionSlack IntegrationDashboardGitHub IntegrationTimelineIntercom IntegrationIssuesMetricsAlertsStreaming Data Export

Update timeline

  1. investigating Jun 12, 2025, 06:15 PM UTC

    We are investigating a wide-spread issue with our cloud provider causing ingestion issues and limited access to the dashboard.

  2. identified Jun 12, 2025, 07:07 PM UTC

    GCP is suffering a service outage. Google has opened an incident tracking this issue at https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#2c2sBHWU84yPDJ8y1ar4

  3. monitoring Jun 12, 2025, 08:42 PM UTC

    The upstream issue has been resolved. We are monitoring and beginning to work through the backlog of session data.

  4. monitoring Jun 12, 2025, 08:42 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 13, 2025, 01:18 AM UTC

    This incident has been resolved.