LogRocket incident

Partial outage

Major Resolved View vendor source →

LogRocket experienced a major incident on August 4, 2025 affecting Dashboard and Metrics and 1 more component, lasting 9h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 04:55 PM UTC
Resolved
Aug 05, 2025, 02:06 AM UTC
Duration
9h 10m
Detected by Pingoru
Aug 04, 2025, 04:55 PM UTC

Affected components

DashboardMetricsAlertsStreaming Data Export

Update timeline

  1. investigating Aug 04, 2025, 04:55 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 04, 2025, 05:56 PM UTC

    We are continuing to investigate the issue and are working with our vendor to restore service.

  3. monitoring Aug 04, 2025, 07:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2025, 02:06 AM UTC

    This incident has been resolved.