LogRocket incident

Dashboard instability and slow performance

Major Resolved View vendor source →

LogRocket experienced a major incident on October 14, 2025 affecting Dashboard and Alerts, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 02:53 PM UTC
Resolved
Oct 14, 2025, 03:59 PM UTC
Duration
1h 6m
Detected by Pingoru
Oct 14, 2025, 02:53 PM UTC

Affected components

DashboardAlerts

Update timeline

  1. investigating Oct 14, 2025, 02:53 PM UTC

    We are investigating performance issues with our API server causing dashboard instability. Data collection is not impacted.

  2. identified Oct 14, 2025, 03:35 PM UTC

    We have identified the cause of the issue and are deploying a mitigation.

  3. resolved Oct 14, 2025, 03:59 PM UTC

    The performance issue with our API server has been resolved.