Logit.io incident

Alerts unavailable due to hosting provider issue

Major Resolved View vendor source →

Logit.io experienced a major incident on March 10, 2020 affecting Alerting Hosts and Alerting Hosts, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2020, 04:43 PM UTC
Resolved
Mar 10, 2020, 07:29 PM UTC
Duration
2h 45m
Detected by Pingoru
Mar 10, 2020, 04:43 PM UTC

Affected components

Alerting HostsAlerting Hosts

Update timeline

  1. identified Mar 10, 2020, 04:43 PM UTC

    The alerting infrastructure will be unavailable for some customers due to an issue with our hosting provider. We will keep you updated but expect it to be resolved within the next hour

  2. identified Mar 10, 2020, 05:47 PM UTC

    We are still working with the hosting provider to resolve the issue. Further update in 1 hour

  3. identified Mar 10, 2020, 06:48 PM UTC

    We are still working with the hosting provider to resolve the issue. Further update in 2 hours

  4. monitoring Mar 10, 2020, 07:04 PM UTC

    A fix has been applied and we are monitoring the effected instances

  5. resolved Mar 10, 2020, 07:29 PM UTC

    This incident has been resolved.