Logit.io experienced a major incident on May 10, 2023 affecting Search Hosts, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Search Hosts
Update timeline
- investigating May 10, 2023, 06:46 AM UTC
We are currently investigating this issue.
- identified May 10, 2023, 06:50 AM UTC
A rack at our data centre is offline effective a number of hosts, we are working with our provider to restore access. Update in 1 hour
- identified May 10, 2023, 07:56 AM UTC
We should have the Rack back in less than 1 hour
- monitoring May 10, 2023, 08:00 AM UTC
Servers are back online, we are just monitoring the recovery
- monitoring May 10, 2023, 08:02 AM UTC
Stacks are now processing queued messages
- resolved May 10, 2023, 08:13 AM UTC
All stacks are operating as we expect and processing messages