Logit.io incident

Cloudflare Pages and Load Balancers are offline

Critical Resolved View vendor source →

Logit.io experienced a critical incident on October 30, 2023 affecting Main Site and Dashboard, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 08:10 PM UTC
Resolved
Oct 30, 2023, 09:00 PM UTC
Duration
50m
Detected by Pingoru
Oct 30, 2023, 08:10 PM UTC

Affected components

Main SiteDashboard

Update timeline

  1. investigating Oct 30, 2023, 08:02 PM UTC

    We are currently investigating this issue.

  2. identified Oct 30, 2023, 08:10 PM UTC

    Our upstream provider cloudflare has an outage, we will continue to monitor. https://www.cloudflarestatus.com/incidents/l6x2h1zp69bc Data ingestion is still operational

  3. identified Oct 30, 2023, 08:28 PM UTC

    Dashboard is operational for existing logged in users. Our authentication provider has the same issue, and new users will not be able to Login

  4. monitoring Oct 30, 2023, 08:29 PM UTC

    It appears that cloudflare has resolved the issue for our Marketing site and Dashboard Authentication

  5. resolved Oct 31, 2023, 08:30 AM UTC

    This incident has been resolved.