Logit.io experienced a notice incident on November 18, 2025 affecting Dashboard and Visualisation Hosts and 1 more component, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 12:00 PM UTC
We are aware of an issue effecting our Dashboard access and identified its an issue with Cloudflare Networking. All other components are not effected. Status from Cloudflare: Investigating - Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers. Further detail will be provided as more information becomes available. https://www.cloudflarestatus.com/
- identified Nov 18, 2025, 12:16 PM UTC
We are seeing intermittent connectivity to our Dashboard
- identified Nov 18, 2025, 01:09 PM UTC
We are still seeing intermittent connectivity due to the Cloudflare issue, we are monitoring
- identified Nov 18, 2025, 02:04 PM UTC
We are actively working on mitigation the Cloudflare outage to our Dashboard. Some of our caching is failing and cannot update due to the cloudflare issue, this may cause issues with accessing the visualisers
- identified Nov 18, 2025, 02:32 PM UTC
We have updated the DNS entries of our Visualisation proxy so it can access our dashboard, and authenticate, you should be able to access.
- monitoring Nov 18, 2025, 03:06 PM UTC
Cloudflare has reported they have resolved the issue, we can access our dashboard. We are keeping mitigations in place, and will slowly roll them back
- resolved Nov 18, 2025, 03:20 PM UTC
We are no longer seeing any impacts and have reverted our mitigations.