Logitech experienced a minor incident on July 1, 2017 affecting Video Recording and Video Processing and 1 more component, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Video RecordingVideo ProcessingVideo StorageRemote Viewing and PlaybackCircle Safe PaymentsSmart Alerts
Update timeline
- investigating Jul 01, 2017, 09:41 PM UTC
Circle: We are investigating an issue with the Circle servers.
- investigating Jul 01, 2017, 10:05 PM UTC
We are testing a fix for the Circle servers.
- identified Jul 01, 2017, 11:03 PM UTC
We have updated the servers and the service is recovering
- monitoring Jul 01, 2017, 11:11 PM UTC
The service has recovered and we are continuing to monitor it
- resolved Jul 01, 2017, 11:32 PM UTC
This incident has been resolved.