Logitech incident

Account management emails are not delivered

Minor Resolved View vendor source →

Logitech experienced a minor incident on August 28, 2018 affecting Logi ID, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2018, 04:05 PM UTC
Resolved
Aug 28, 2018, 06:45 PM UTC
Duration
2h 39m
Detected by Pingoru
Aug 28, 2018, 04:05 PM UTC

Affected components

Logi ID

Update timeline

  1. identified Aug 28, 2018, 04:05 PM UTC

    Account management emails are not being delivered for some customers. The issue is caused by connectivity issues experienced by the email delivery service provider used by Logitech Accounts. As the result, password reset functionality may not work until the issue is resolved. The email provider is aware of the issue and is investigating.

  2. resolved Aug 28, 2018, 06:45 PM UTC

    The incident has been resolved.