Logitech incident

Logitech Circle: Service Issue

Minor Resolved View vendor source →

Logitech experienced a minor incident on May 23, 2019 affecting Video Recording and Video Processing and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2019, 10:54 PM UTC
Resolved
May 23, 2019, 11:30 PM UTC
Duration
35m
Detected by Pingoru
May 23, 2019, 10:54 PM UTC

Affected components

Video RecordingVideo ProcessingVideo StorageRemote Viewing and PlaybackCircle Safe PaymentsSmart Alerts

Update timeline

  1. investigating May 23, 2019, 10:54 PM UTC

    We are investigating an issue with the Circle servers causing some cameras utilizing Smart Location to have trouble connecting.

  2. monitoring May 23, 2019, 11:07 PM UTC

    A fix has been put in place and we are monitoring the situation.

  3. resolved May 23, 2019, 11:30 PM UTC

    This incident has been resolved.