Logitech experienced a critical incident on October 7, 2019, lasting 10h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 07, 2019, 07:02 AM UTC
We're currently experiencing extremely high load in our EU datacenters.
- investigating Oct 07, 2019, 02:01 PM UTC
Unfortunately the infrastructure can't handle the in-rush of the reconnecting devices. We're working to get the situation under control.
- monitoring Oct 07, 2019, 03:38 PM UTC
Devices seem to reconnect successfully now. If yours doesn't work correctly then please restart it.
- resolved Oct 07, 2019, 05:05 PM UTC
We're back on track!