Logitech incident

Reduced performance in US datacenter for mysqueezebox.com

Notice Resolved View vendor source →

Logitech experienced a notice incident on October 19, 2020, lasting 16h 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2020, 07:45 AM UTC
Resolved
Oct 20, 2020, 12:17 AM UTC
Duration
16h 32m
Detected by Pingoru
Oct 19, 2020, 07:45 AM UTC

Update timeline

  1. investigating Oct 19, 2020, 07:45 AM UTC

    We're currently experiencing reduced performance in the US datacenter for mysqueezebox.com. Please be patient while we investigate the issue.

  2. identified Oct 19, 2020, 07:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 19, 2020, 07:45 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Oct 19, 2020, 07:46 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Oct 19, 2020, 10:27 PM UTC

    We have addressed the underlying issue and begun re-routing US-based traffic back to the US datacenter. All systems are returning to normal.

  6. monitoring Oct 20, 2020, 12:16 AM UTC

    All systems are functioning as intended.

  7. resolved Oct 20, 2020, 12:17 AM UTC

    This incident has been resolved.