Logitech experienced a major incident on May 6, 2017, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 06, 2017, 04:16 AM UTC
Lights went out around 3am/CET ein the mysqueezebox.com datacenter. We're investigating.
- identified May 06, 2017, 04:20 AM UTC
The outage can be confirmed.
- investigating May 06, 2017, 04:24 AM UTC
We are currently investigating this issue.
- monitoring May 06, 2017, 04:52 AM UTC
Earlier this morning it seems all players in EU got disconnected. The in-rush of re-connection attempts triggered an unusual high load on the remaining systems. We seem to be recovering slowly.
- resolved May 06, 2017, 06:03 AM UTC
We seem to be back in business. If you still encounter issues with your player, please power it down and up again.