Logitech experienced a minor incident on May 2, 2019 affecting Logi ID and App Login and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Logi IDApp LoginMac, Windows, Mobile and Web CommanderRemote Viewing and PlaybackRemote ControlSubscription Management
Update timeline
- monitoring May 02, 2019, 07:32 PM UTC
A small number of emails sent by the Logitech Accounts service are not being delivered. We have contacted the email delivery service and they are working on resolving this issue. Retrying the operation should resolve the issue for the affected customers.
- resolved May 02, 2019, 10:43 PM UTC
The email delivery issue has been resolved, and Logitech Account email delivery is fully operational.