Logitech incident

Logitech Circle: Service Issue due to Amazon Web Services Problem

Major Resolved View vendor source →

Logitech experienced a major incident on December 15, 2021 affecting Video Recording and Video Processing and 1 more component, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:15 PM UTC
Resolved
Dec 15, 2021, 04:10 PM UTC
Duration
54m
Detected by Pingoru
Dec 15, 2021, 03:15 PM UTC

Affected components

Video RecordingVideo ProcessingVideo StorageRemote Viewing and PlaybackCircle Safe PaymentsSmart Alerts

Update timeline

  1. identified Dec 15, 2021, 04:06 PM UTC

    Amazon Web Services is having a major Internet Connectivity issue that is affecting the Circle Cloud systems. As soon as Amazon Web Services resolves their issue, Circle system should auto recover. For direct status updates from AWS, please see https://status.aws.amazon.com/

  2. resolved Dec 15, 2021, 04:26 PM UTC

    AWS has resolved their issue and Circle services have returned to normal.