Logitech incident

Logitech Circle: Service Issue with Circle 1 Cameras

Major Resolved View vendor source →

Logitech experienced a major incident on December 17, 2024 affecting Video Recording, lasting 2d 6h. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2024, 07:01 PM UTC
Resolved
Dec 20, 2024, 01:24 AM UTC
Duration
2d 6h
Detected by Pingoru
Dec 17, 2024, 07:01 PM UTC

Affected components

Video Recording

Update timeline

  1. identified Dec 17, 2024, 07:01 PM UTC

    We have identified an issue with Circle 1 cameras not being able to connect and are working on a fix.

  2. monitoring Dec 19, 2024, 07:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 20, 2024, 01:24 AM UTC

    This incident has been resolved.