LoginRadius experienced a minor incident on September 11, 2025, lasting 24m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 11, 2025, 07:48 AM UTC
We are currently investigating this issue.
- identified Sep 11, 2025, 07:58 AM UTC
We are currently investigating analytical data sync issue in AP Region. This effects the Cloud Storage API, Customer Management/Segmentation search and Customer Insights sections in Dashboard
- monitoring Sep 11, 2025, 08:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2025, 08:13 AM UTC
This incident has been resolved.