LoginRadius experienced a notice incident on February 19, 2019 affecting Global (api.loginradius.com), lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Global (api.loginradius.com)
Update timeline
- identified Feb 19, 2019, 06:35 PM UTC
On Tues, February 19th, 2019, 14:00 UTC, the LoginRadius operations team identified some network congestion affecting some instances of the API platform in the Asia and EU regions. During this time you may have noticed delayed responses to some API calls and this may have caused some requests to time out because of the delay.
- monitoring Feb 19, 2019, 07:00 PM UTC
The LoginRadius operations team has optimized some of the request routings for the affected regions and the API behavior has normalized.
- resolved Feb 19, 2019, 08:19 PM UTC
This incident has been resolved.