LoginRadius experienced a minor incident on December 29, 2020 affecting Global (api.loginradius.com) and US1 and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Global (api.loginradius.com)US1US2CAEUUKAP
Update timeline
- investigating Dec 29, 2020, 10:13 AM UTC
We are experiencing connectivity issues at one of our caching database, as a result we are seeing response time degradation. We are looking into it.
- monitoring Dec 29, 2020, 11:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 29, 2020, 11:17 AM UTC
This incident has been resolved.