LoginRadius incident

Auth service has intermittent issue in UK location

Major Resolved View vendor source →

LoginRadius experienced a major incident on January 7, 2021 affecting EU, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2021, 08:59 AM UTC
Resolved
Jan 07, 2021, 09:11 AM UTC
Duration
11m
Detected by Pingoru
Jan 07, 2021, 08:59 AM UTC

Affected components

EU

Update timeline

  1. investigating Jan 07, 2021, 09:18 AM UTC

    We are currently investigating this issue.

  2. identified Jan 07, 2021, 09:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 07, 2021, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 07, 2021, 09:21 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 07, 2021, 09:22 AM UTC

    This incident has been resolved.