LoginRadius experienced a minor incident on April 1, 2021, lasting 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 01, 2021, 10:26 PM UTC
Starting at 21:25 UTC on 1st April 2021 customers may have experiencing delays in email message delivery. LoginRadius team is actively investigating these delays.
- identified Apr 01, 2021, 10:35 PM UTC
The issue has been identified. The issue is due to a connectivity issue between applications due to an issue at one of our cloud providers. The team has connected with a cloud provider to resolve the connectivity issue
- monitoring Apr 01, 2021, 10:38 PM UTC
The Cloud provider has fixed the issue. Email delivery is back to normal. The team is currently monitoring the service
- resolved Apr 01, 2021, 10:45 PM UTC
The incident got resolved at 10:31 UTC on 1st April. The email delivery back to normal.