LoginRadius incident

V2 Auth API Processing Delays

Major Resolved View vendor source →

LoginRadius experienced a major incident on November 9, 2021 affecting US1 and US2 and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2021, 06:06 AM UTC
Resolved
Nov 09, 2021, 07:21 AM UTC
Duration
1h 14m
Detected by Pingoru
Nov 09, 2021, 06:06 AM UTC

Affected components

US1US2CAEUAP

Update timeline

  1. investigating Nov 09, 2021, 06:06 AM UTC

    We are currently investigating this issue.

  2. identified Nov 09, 2021, 06:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 09, 2021, 06:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Nov 09, 2021, 06:47 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Nov 09, 2021, 07:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 09, 2021, 07:21 AM UTC

    This incident has been resolved.