LoginRadius experienced a notice incident on October 21, 2016, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 21, 2016, 06:17 PM UTC
Our DNS provider (DYN DNS) is under a DDos attack. Causing some connectivity issues with our APIs. We are monitoring the system and keep you updated on it.
- monitoring Oct 21, 2016, 07:23 PM UTC
The issue is only isolated to US - East Coast region. Users coming from these locations can't access the API because of DNS failure. We are keep monitoring the issue and will keep you updated.
- resolved Oct 21, 2016, 08:41 PM UTC
At this time, the DNS connection issue has been resolved and all systems are working. We are keep monitoring our platform. If you are still experiencing any issues, please contact our support team.