LoginRadius incident

Network connectivity issues in the EU-WEST

Minor Resolved View vendor source →

LoginRadius experienced a minor incident on August 25, 2020, lasting 6h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2020, 11:35 AM UTC
Resolved
Aug 25, 2020, 05:40 PM UTC
Duration
6h 4m
Detected by Pingoru
Aug 25, 2020, 11:35 AM UTC

Update timeline

  1. investigating Aug 25, 2020, 11:35 AM UTC

    from 9:30 AM UTC We are experiencing network connectivity issues in the EU-WEST Region. As a result, we are experiencing intermediate latencies for multiple APIs, as well as our Dashboard sync, Admin Console

  2. monitoring Aug 25, 2020, 03:00 PM UTC

    The issue has been identified and fix has been implemented

  3. resolved Aug 25, 2020, 05:40 PM UTC

    This incident has been resolved.