LoginRadius incident

LoginRadius SSO API AP Regional Issues

Major Resolved View vendor source →

LoginRadius experienced a major incident on April 23, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2021, 10:03 AM UTC
Resolved
Apr 23, 2021, 10:03 AM UTC
Duration
—
Detected by Pingoru
Apr 23, 2021, 10:03 AM UTC

Update timeline

  1. resolved Apr 23, 2021, 03:13 PM UTC

    During the period of 9:19 AM UTC and 10:03 PM UTC Apr 23rd, 2021, LoginRadius SSO API encountered major degradation in the AP region. During this time customers may have seen timeouts or errors for SSO API requests LoginRadius Operations team was immediately notified by the automated alerting processes and took necessary action to resolve the issue