LoginRadius experienced a minor incident on October 18, 2024 affecting Customer Admin Console, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Admin Console
Update timeline
- investigating Oct 18, 2024, 05:27 PM UTC
We are currently investigating this issue.
- investigating Oct 18, 2024, 05:28 PM UTC
We are currently investigating analytical data sync issue in US Region. This effects the Cloud Storage API, Customer Management/Segmentation search and Customer Insights sections in Admin Console
- identified Oct 18, 2024, 05:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 18, 2024, 05:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 18, 2024, 06:45 PM UTC
This incident has been resolved.