Loggly experienced a minor incident on February 11, 2021 affecting Indexing Data, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing Data
Update timeline
- investigating Feb 11, 2021, 09:51 AM UTC
Our engineers have identified an issue with log ingestion starting at 01:19 AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- identified Feb 11, 2021, 09:57 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 11, 2021, 09:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2021, 10:18 AM UTC
This incident has been resolved.