Loggly experienced a notice incident on March 1, 2021 affecting Indexing Data and Search Availability and 1 more component, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing DataSearch AvailabilityAlerts
Update timeline
- investigating Mar 01, 2021, 08:07 PM UTC
Our engineers have identified an issue with log ingestion starting at 11:27 AM PDT . All customer data continues to be collected and stored, but indexing of some customers data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- investigating Mar 01, 2021, 08:07 PM UTC
We are continuing to investigate this issue.
- investigating Mar 01, 2021, 08:12 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 01, 2021, 10:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 01, 2021, 11:41 PM UTC
This incident has been resolved.