Loggly incident

Searching of historical data degraded

Minor Resolved View vendor source →

Loggly experienced a minor incident on March 15, 2021 affecting Search Availability, lasting 6h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2021, 06:45 PM UTC
Resolved
Mar 16, 2021, 01:06 AM UTC
Duration
6h 21m
Detected by Pingoru
Mar 15, 2021, 06:45 PM UTC

Affected components

Search Availability

Update timeline

  1. investigating Mar 15, 2021, 06:45 PM UTC

    Small subset of customers can see gaps in searching historical data. All data continues to be indexed and stored correctly. We are working on resolving the issue.

  2. identified Mar 15, 2021, 07:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 16, 2021, 01:06 AM UTC

    This incident has been resolved.