Loggly incident

Indexing Delay

Notice Resolved View vendor source →

Loggly experienced a notice incident on April 22, 2021 affecting Indexing Data and Alerts, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2021, 03:34 PM UTC
Resolved
Apr 22, 2021, 04:32 PM UTC
Duration
57m
Detected by Pingoru
Apr 22, 2021, 03:34 PM UTC

Affected components

Indexing DataAlerts

Update timeline

  1. investigating Apr 22, 2021, 03:34 PM UTC

    Our engineers have identified an issue with log ingestion starting at 8:05 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

  2. identified Apr 22, 2021, 03:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 22, 2021, 04:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 22, 2021, 04:32 PM UTC

    This incident has been resolved.