Loggly experienced a minor incident on May 12, 2021 affecting Indexing Data, lasting 4h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing Data
Update timeline
- investigating May 12, 2021, 01:33 PM UTC
Our engineers have identified an issue with log ingestion starting at 5:00AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- identified May 12, 2021, 05:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 12, 2021, 05:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2021, 06:22 PM UTC
This incident has been resolved.