Loggly experienced a minor incident on May 20, 2021 affecting Indexing Data and Search Availability, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing DataSearch Availability
Update timeline
- identified May 20, 2021, 09:01 AM UTC
We have experienced an issue with one of our core network switches. The problem has been fixed already, but it might take some time until all network services fully recover. Some customers may experience intermittent indexing and search delays during this time. All customer data continues to be collected and stored.
- monitoring May 20, 2021, 10:06 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 20, 2021, 10:32 AM UTC
This incident has been resolved.