Loggly incident

Indexing Delay

Minor Resolved View vendor source →

Loggly experienced a minor incident on June 9, 2021 affecting Indexing Data, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2021, 02:13 PM UTC
Resolved
Jun 09, 2021, 03:58 PM UTC
Duration
1h 44m
Detected by Pingoru
Jun 09, 2021, 02:13 PM UTC

Affected components

Indexing Data

Update timeline

  1. investigating Jun 09, 2021, 02:13 PM UTC

    Our engineers have identified an issue with log ingestion starting at 7:00 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

  2. identified Jun 09, 2021, 02:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 09, 2021, 02:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 09, 2021, 03:58 PM UTC

    This incident has been resolved.