Loggly experienced a minor incident on September 27, 2021 affecting Indexing Data, lasting 7h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing Data
Update timeline
- investigating Sep 27, 2021, 07:45 AM UTC
Our engineers have identified an issue with log ingestion starting at 23:35 PDT . All customer data continues to be collected and stored, but indexing of some customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- identified Sep 27, 2021, 07:45 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 27, 2021, 09:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 27, 2021, 03:38 PM UTC
This incident has been resolved.