Loggly experienced a critical incident on December 6, 2021 affecting Indexing Data, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing Data
Update timeline
- investigating Dec 06, 2021, 01:22 PM UTC
Our engineers have identified an issue with log ingestion starting at 5:00AM PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- identified Dec 06, 2021, 01:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 06, 2021, 02:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 06, 2021, 02:35 PM UTC
This incident has been resolved.