Loggly experienced a notice incident on May 18, 2022 affecting Indexing Data, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing Data
Update timeline
- investigating May 18, 2022, 06:40 PM UTC
Our engineers have identified an issue with log ingestion starting at 10:50 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- identified May 18, 2022, 06:53 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 18, 2022, 07:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 18, 2022, 09:12 PM UTC
This incident has been resolved.