Loggly incident

Indexing Delay

Minor Resolved View vendor source →

Loggly experienced a minor incident on August 22, 2022 affecting Indexing Data and Alerts, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2022, 04:16 PM UTC
Resolved
Aug 22, 2022, 05:55 PM UTC
Duration
1h 38m
Detected by Pingoru
Aug 22, 2022, 04:16 PM UTC

Affected components

Indexing DataAlerts

Update timeline

  1. investigating Aug 22, 2022, 04:16 PM UTC

    Our engineers have identified an issue with log ingestion starting at 8:34AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

  2. identified Aug 22, 2022, 05:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 22, 2022, 05:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 22, 2022, 05:55 PM UTC

    This incident has been resolved.