Loggly incident

Indexing Delay

Notice Resolved View vendor source →

Loggly experienced a notice incident on November 14, 2022 affecting Indexing Data, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 10:47 AM UTC
Resolved
Nov 14, 2022, 01:05 PM UTC
Duration
2h 17m
Detected by Pingoru
Nov 14, 2022, 10:47 AM UTC

Affected components

Indexing Data

Update timeline

  1. investigating Nov 14, 2022, 10:47 AM UTC

    Our engineers have identified an issue with log ingestion starting at 2:25 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

  2. identified Nov 14, 2022, 11:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 14, 2022, 11:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 14, 2022, 01:05 PM UTC

    This incident has been resolved.