Loggly incident

Indexing Delay

Minor Resolved View vendor source →

Loggly experienced a minor incident on March 3, 2023 affecting Indexing Data, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2023, 02:24 PM UTC
Resolved
Mar 03, 2023, 05:34 PM UTC
Duration
3h 9m
Detected by Pingoru
Mar 03, 2023, 02:24 PM UTC

Affected components

Indexing Data

Update timeline

  1. investigating Mar 03, 2023, 02:24 PM UTC

    Our engineers have identified an issue with log ingestion starting at 5:52 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.

  2. identified Mar 03, 2023, 02:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 03, 2023, 03:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 03, 2023, 05:34 PM UTC

    This incident has been resolved.