Loggly experienced a major incident on August 23, 2023 affecting Indexing Data, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing Data
Update timeline
- investigating Aug 23, 2023, 07:13 PM UTC
Our engineers have identified an issue with log ingestion starting at 11:54AM PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- identified Aug 23, 2023, 07:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 23, 2023, 07:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 23, 2023, 08:40 PM UTC
This incident has been resolved.