Loggly experienced a notice incident on February 4, 2025 affecting Indexing Data, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing Data
Update timeline
- investigating Feb 04, 2025, 06:03 PM UTC
Our engineers have identified an issue with log ingestion starting at 07:22 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- identified Feb 04, 2025, 06:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 04, 2025, 07:01 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 04, 2025, 07:29 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 04, 2025, 07:59 PM UTC
This incident has been resolved.