Loggly experienced a major incident on July 24, 2024 affecting Account Usage, lasting 20h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Account Usage
Update timeline
- investigating Jul 24, 2024, 04:56 PM UTC
We experienced an issue with our volume data reporting service and are working on restoring it.
- identified Jul 24, 2024, 08:08 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 25, 2024, 04:42 AM UTC
A fix is still being implemented and the next update will be 06:00 UTC
- monitoring Jul 25, 2024, 06:16 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 25, 2024, 08:50 AM UTC
We are continuing to monitor.
- resolved Jul 25, 2024, 01:32 PM UTC
This incident has been resolved.