Loggly experienced a minor incident on August 21, 2024 affecting Data Collection & Storage and Indexing Data and 1 more component, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2024, 09:47 PM UTC
Our engineers have identified an issue with log ingestion starting at 14:08 PDT. All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- identified Aug 21, 2024, 09:59 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 21, 2024, 10:36 PM UTC
We are continuing to work on a fix for this issue.
- identified Aug 21, 2024, 11:20 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 21, 2024, 11:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2024, 12:19 AM UTC
This incident has been resolved.