Loggly experienced a notice incident on August 24, 2024 affecting Data Collection & Storage and Indexing Data and 1 more component, lasting 8h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 24, 2024, 04:02 AM UTC
Our engineers have identified an issue with log ingestion starting at 20:22 PDT . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- investigating Aug 24, 2024, 05:09 AM UTC
We are continuing to investigate the issue.
- identified Aug 24, 2024, 06:10 AM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 24, 2024, 07:08 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 24, 2024, 07:43 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 24, 2024, 09:18 AM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 24, 2024, 10:21 AM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 24, 2024, 11:30 AM UTC
We are continuing to monitor for any further issues.
- monitoring Aug 24, 2024, 12:49 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 24, 2024, 05:02 PM UTC
This incident has been resolved.