Loggly experienced a notice incident on December 8, 2024 affecting Data Collection & Storage and Indexing Data and 1 more component, lasting 11h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 08, 2024, 04:25 PM UTC
Our engineers have identified an issue with log ingestion starting at 06:02 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- identified Dec 08, 2024, 04:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 08, 2024, 07:20 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 08, 2024, 08:38 PM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 08, 2024, 09:08 PM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 08, 2024, 09:23 PM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 08, 2024, 09:47 PM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 09, 2024, 12:15 AM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 09, 2024, 03:37 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 09, 2024, 03:39 AM UTC
This incident has been resolved.