Loggly experienced a minor incident on January 25, 2025 affecting Indexing Data and Search Availability and 1 more component, lasting 6h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Indexing DataSearch AvailabilityAlerts
Update timeline
- investigating Jan 25, 2025, 05:17 AM UTC
Our engineers have identified an issue with log ingestion starting at 20:56 PST . All customer data continues to be collected and stored, but indexing of all customer data is being delayed. Customer data from after this time will not appear in search results until we resolve this issue.
- identified Jan 25, 2025, 06:01 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 25, 2025, 06:35 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 25, 2025, 09:17 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 25, 2025, 12:14 PM UTC
This incident has been resolved.